Once the Contact has been formed you may, subject to clause 8.2, cancel the Contract in relation to our services, you may cancel at any time up to 24 hours from making the order to qualify for a full refund. If you do so, you will receive a full refund of the price paid. We will refund the price you have paid to the credit card, debit card or other account you used to make that payment. No other refund will be made. Limited to one per customer.
To cancel the Contract under clause 8.1, you must contact us by email.
If cancellation takes place after the limited time period you will receive a refund less the 10% late cancellation fee.
We will only accept returns for faulty or damaged in transit products. If your purchase falls in to this category please contact us by email along with supporting photos of the damage. We will send you a replacement once we have received back the damaged product with it’s original packaging to our address which can be found on the contact page.
The customer covers the price of return. Tracked post is recommended as we accept no liability for items lost in transit.
We do not accept returns for change of mind purchases.
